Public Safety organizations must be prepared to deal with any situation, including life and death situations, at any time. As a result, they tend place a particularly high premium on the reliability of the technology they choose to depend upon. The Wallace Information Communicator (WIC) product has supported many Public Safety organizations over the years, providing a well-balanced blend of functionality, ease-of-use, and most importantly, peace-of-mind.
WIC Messenger
Organizations that are responsible for providing emergency services to the public, generally have a few basic requirements. They need to communicate quickly and reliably, and they need to do so from anywhere. WIC Messenger has been designed specifically for this purpose, leveraging one of the most reliable smartphone platforms – the BlackBerry®, and emphasizing redundancy and reliability in message delivery.
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Provide a comprehensive organizational address book to your BlackBerry users, and ensure that it’s always up-to-date.
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Deliver important messages reliably, using multiple communication paths - email, BlackBerry PIN, and through a 3rd party: SMS and voice call-back. When a message really needs to get through, WIC is designed to overcome any system outages that may be occurring, make sure the message is delivered, and allow the sender to view the status of the message at any time.
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Ensure compliance with legislation by logging all communication that occurs via
WIC Messenger.
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WIC DB
Another core competency of the WIC platform is the ability to provide secure and reliable access to content stored behind an organization’s firewall with a BlackBerry smartphone. Public Safety organizations use this functionality to for example, enable criminal look-ups, license plate look-ups, and countless similar applications.
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Dynamically access and synchronize data between BlackBerry devices and almost any back-end database: SQL, DB2, Oracle, Lotus Notes, and much more.
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Control and configure access to content with as much granularity as required.
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