Financial institutions have been dealing with challenging and volatile market conditions recently. In times like these, priorities tend to shift, changes must be made, and ultimately, efficiencies must be found. To this end, Wallace Wireless provide a variety of applications that improve the operational efficiency of financial institutions by enabling mobile workers to solve business problems and keep business moving regardless of their physical location.
Even in times of change though, many of the basic principles of running large, complex organizations remain the same. One example is the importance of the creation and support of comprehensive business continuity plans.
Business Continuity
People place a significant amount of trust and faith in their financial institutions, and depend upon them to protect their most valuable assets. And shareholders of financial institutions expect business to continue uninterrupted, regardless of the situation. As a result, business continuity plans are of significant importance to the financial sector, and many such institutions have entrusted their emergency communication tools to the Wallace Information Communicator (WIC) suite of products.
WIC provides highly reliable communication during unplanned events, and ensures that crucial documents are on the hips of first responder’s when they’re needed most, instead of in an out-of-date binder or inaccessible network location.
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All employees can be contacted in seconds in an emergency situation, even when system outages occur.
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Emergency responders have all the information they need to perform their roles: procedures, checklists, floor maps, etc.
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WIC Messenger
WIC Messenger is a full-featured, easy-to-use contact management and communication solution, well suited for the financial industry.
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Provide a comprehensive corporate address book to your BlackBerry® users, and ensure that it’s always up-to-date.
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Deliver important messages reliably, using multiple communication paths if necessary - email, BlackBerry PIN, and through a 3rd party: SMS and voice call-back.
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Ensure compliance with legislation by logging all communication that occurs via WIC Messenger.
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WIC Responder
WIC Responder is a content management tool that synchronizes an organization’s most important content with the BlackBerry smartphone. The success of most financial services workers depends upon being well informed, and WIC Responder enables them to carry their most important documents with them, and receive updated content in real-time without lifting a finger.
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