Wallace Wireless introduces WIC Pager, a BlackBerry-based solution that brings pager like services to BlackBerry smartphone users. This advanced communication solution will allow hospitals, public safety institutions and many other large organizations to replace aging pager units with a reliable and easy-to-use application. WIC Pager is also a perfect solution for hospitals that have moved away from pagers and are using basic SMS and email systems as means to send alert messages.
WIC Pager is an ideal solution for healthcare and public safety organizations that want to move their staff and employees to a single device. A single device solution reduces the costs and resources necessary to manage the traditional pager and cellphone combination. In fact, WIC Pager provides a superior paging experience as it can utilize both the Cellular and WiFi networks and allows for quick responses by implementing a one-click call back feature and the benefit of real-time reporting on all pager alerts.
Many organizations who have already moved to alternative notification systems,are not experiencing the level of reliability and delivery response times that they expect. In addition, email and SMS-based systems often do not separate out pages for end-users from the clutter of everyday messaging traffic. WIC Pager also leverages the BlackBerry Enterprise Server® (BES), which provides a secure and reliable communication path for WIC Pager. WIC Pager also adds redundancy by failing-over to BlackBerry PIN-to-PIN messaging if necessary.
One-click call back: If the pager alert includes a phone number, WIC Pager can initiate a call back with a single click.
WIC Pager inbox on the BlackBerry to separate out pager alerts from the clutter of email and SMS messages.
Customizable alarms for notifying users when a pager alert arrives.
Easy-to-use web-based console for sending pager alerts and viewing real-time
alert statuses.
Two-way paging: The sender can create canned responses that recipients can easily scroll through and answer.
On-call distribution lists to ensure that only on-call staff are notified.
API which allows customers to integrate with any back-end IT system to initiate
a pager alert.
WiFi support to deliver pager alerts to WiFi-enabled BlackBerry smartphones.
Logging and reporting for analysis and regulatory compliance.
End-to-end encryption of all pager alerts, and powerful permissions-based architecture to ensure appropriate access to templates, distribution lists, on-call lists, users, etc.
